Mobile Alert HD – 3G Personal Safety Alarm


or 4 payments of $99.25 with Afterpay


  • Customisable to get GPS location by calling the HD or by sending it a text
  • Waterproof to IP65 standards (not submersible)
  • External volume control
  • Sends SOS text message to up to 3 emergency contacts
  • 2-way voice communication
  • Call 1 pre-set number directly
  • Man-down function – 3 sensitivity settings
  • Optional belt pouch

Full 1 Year Warranty

SIM Card Option*

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Mobile Alert HD – 3G Personal Safety Alarm

Mobile Alert HD User Guide

Mobile Alert HD User Guide –Download Here

Mobile Alert HD Fall Detector

Mobile Alert HD Fall Detector –Download Here

The HD (Heavy Duty) is a robust alert pendant that is also waterproof. If what may have been a fall is detected while wearing the device, two events must transpire before sending a text message to your three emergency contacts:

1) If the device senses movement for a pre-determined period, the fall detection alarm will automatically abort.

2) If the device progresses to the second stage, the unit will beep and vibrate for a customisable period of time. Pushing any button on the unit stops the alarm from being sent.

The two-stage process of aborting the fall alert significantly decreases false alarms, which are more likely with other fall detection systems. The HD has the most refined fall alert in a Personal Emergency Response System (PERS) on the market.

Pressing the SOS button also alerts your contacts.

The GPS is highly sensitive and shows its location on Google Maps whether you have a smartphone or iPhone.

The phone icon button next to the SOS button is also customisable to call the emergency contact of your choice.

Is The HD Model Waterproof?

Yes, you can wear it in the shower but the unit is not submersible. We recommend that rather than wearing the units in the shower, hang the lanyard on a low, self-adhesive hook outside the shower so that you can access the device if you fall.

Can a call be made besides with the SOS button?

With the 3G HD, the phone icon button can be customised to call contact #1, #2 or #3.

How does the FD provide its location?

In 4 ways:

1) The user can press the SOS button.

2) If requested as a programmed option, the emergency contact must call the user and hang up. A text with the user's location will be automatically sent to the contact.

3) Sending the text: 0000,A00

4) An Online tracking platform can be organised upon request.

Will the HD work outside Austrlia?

The HD is a 2G quad band unit which means it will work in any country where there is a 2G network.

With the 3G HD model, you can confidently use that unit worldwide on any 2G or 3G frequency band.

Frequently asked questions about SIM cards.

Which SIM Card should I use?

Depending on which Mobile Alert the user wants, we will recommend the most practical and economical SIM options. Installation and activation of the SIM card is included in the cost of the unit.

What SIM card options are available?

Telstra, Aldi (most of the Telstra network), Amaysim (Optus network) and Vodafone (for 2G units).

What's the difference between the SIM cards?

How do I find out if I'm outside cell coverage area?

After clicking on the Telstra link below, click on "Detailed" which will allow you to choose 3G or 2G coverage type. Then type in the address where you want to see the coverage for.


On the Aldi coverage map below, you're only able to see the 3G coverage that Telstra shares with Aldi.


After clicking on the Amaysim link which shows you the Optus coverage map, click on "Non Optus Device." Enter: 86131100.


After clicking on the Vodafone link which shows you Vodafone's coverage map, enter: 2G Generic and the address where the unit is to be used.


Where can I read the Critical Information Summaries from various phone service providers?

The companies below are a link to show their Critical Information Summary.

Telstra | Aldi | Amaysim


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